Welcome to penumantra.com (“Website”), operated by Kidoov , with its registered office at 20-48 challagali vari steet, Attili, Andhra Pradesh, India. At Kidoov (“we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information with transparency and respect.
This Privacy Policy outlines the types of information we collect, how we use and protect it, the choices you have regarding your information, and how you can contact us regarding our privacy practices.
By accessing or using this Website, you agree to the terms of this Privacy Policy and consent to the collection, use, disclosure, and transfer of your personal information as described herein.
Information We Collect
We may collect personal information when you:
- Register for an account on our website
- Place an order or make a return
- Subscribe to newsletters or marketing emails
- Contact us for support or inquiries
- Participate in promotions or feedback forms
- Interact with us via social media or mobile apps
Types of data we may collect include:
- Name, email address, phone number, and mailing address
- Shipping and billing information
- Payment details (processed securely via third-party gateways)
- Age, gender, and preferences
- Order history and search behavior
- IP address, device information, and location data (for app users)
- Cookies and usage data for analytics
How We Use Your Information
We may use your information to:
- Create and manage your account
- Process orders, payments, returns, and refunds
- Provide customer support
- Send order confirmations, shipping updates, and promotions
- Personalize user experience and improve services
- Prevent fraud and enhance security
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share data:
- With service providers (e.g., shipping, payments, IT support)
- With marketing platforms (for ad personalization)
- When required by law or legal processes
- In case of a business transfer, merger, or acquisition
Your Choices
You can:
- Update or delete your account details via your profile
- Opt out of marketing emails by clicking “unsubscribe” in our emails
- Disable cookies via your browser settings
- Revoke permissions granted to our mobile apps
Data Security
We implement industry-standard security measures (e.g., SSL encryption) to protect your data. However, no method of transmission over the internet is 100% secure.
We encourage you to:
- Keep your Kidoov account credentials confidential
- Log out after using public/shared devices
Children’s Privacy
Kidoov does not knowingly collect personal information from individuals under the age of 18. If we become aware that a child has provided us with information, we will delete it immediately.
Third-Party Links
Our website may contain links to third-party sites. Kidoov is not responsible for the privacy practices or content of these external websites.
Updates to This Privacy Policy
We may revise this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Effective Date.” Your continued use of the site after any changes constitutes your acceptance of those changes.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
📧 Email: support@penumantra.com
